Super Jackpot Privacy Policy

When you register an account on Super Jackpot, we collect basic personal details such as your full name, date of birth, email address, and mobile number. We also collect information needed to verify your identity and comply with Philippine regulations, including a government-issued ID when required. During gameplay and transactions, we record activity logs, deposit and withdrawal history, and device information such as your IP address and browser type. This data helps us operate your account securely, process payments accurately, and detect any unusual activity that could indicate fraud. We only collect information that is necessary for the services we provide, and we do not ask for more than what is needed to keep your account running smoothly.

The personal information we collect is used primarily to operate and maintain your Super Jackpot account, process deposits and withdrawals in Philippine pesos, and verify your eligibility to play. We also use your data to send you important account notifications, such as transaction confirmations and security alerts — these are not marketing messages and cannot be opted out of while your account is active. Where required by Philippine law or regulatory bodies, we may use your information to fulfil compliance and reporting obligations. We do not use your personal data to build advertising profiles orsell them to third parties for any commercial purpose. Any internal analysis we conduct on aggregated usage data is done in a way that does not identify individual players. Your data is used to serve you better, not to profit from your personal details.

Super Jackpot does not sell, rent, or trade your personal information to outside parties for marketing or commercial gain. We may share your data with trusted third-party service providers who assist us in operating the platform — for example, payment processors who handle your deposits and withdrawals in Philippine pesos, and identity verification partners who help us meet our compliance obligations. These providers are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to Philippine regulatory authorities or law enforcement agencies if we are legally required to do so, or if we have reasonable grounds to believe that disclosure is necessary to prevent fraud or protect the safety of our players. In all cases, we share only the minimum information necessary to fulfil the relevant purpose. We do not share your data with any entity that would use it in a way that conflicts with this Privacy Policy.

We apply industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the Super Jackpot platform is encrypted using secure protocols, ensuring that your account details and payment information remain private during every session. Access to personal data within our organisation is restricted to authorised personnel who need it to perform their job functions, and all staff are trained on data handling responsibilities. We conduct regular reviews of our security practices to identify and address potential vulnerabilities before they can be exploited. While no online platform can guarantee absolute security, we take every reasonable precaution to protect the integrity of your account and the confidentiality of your personal information. If you suspect that your account has been compromised, please change your password immediately and contact our support team without delay. You can find guidance on account security in our FAQ section.

Super Jackpot retains your personal information for as long as your account remains active and for a reasonable period thereafter, in line with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents may be kept for a minimum period as required by applicable financial regulations, even after an account has been closed. Once the applicable retention period has expired and there is no longer a legal basis for holding your data, we will securely delete or anonymise it so that it can no longer be linked back to you. If you request the closure of your account, we will process your request promptly and inform you of any data that must be retained for compliance reasons. We do not keep your personal information for longer than is necessary, and we review our data holdings periodically to ensure that outdated records are removed in a timely manner. For specific questions about how long particular types of data are held, you are welcome to contact our support team directly.

As a registered player on Super Jackpot, you have the right to access the personal information we hold about you and to request a copy of that data at any time. If any of your personal details are inaccurate or out of date, you have the right to request that we correct them promptly. You may also request the deletion of your personal data where there is no longer a legitimate reason for us to hold it, subject to any legal retention requirements that apply. If you believe that your data has been processed in a way that is inconsistent with this Privacy Policy or applicable Philippine law, you have the right to raise a concern with our support team or with the relevant regulatory authority. We are committed to responding to all data-related requests within a reasonable timeframe and to treating every request with care and respect. To exercise any of these rights, please reach out to our support team using the contact details provided in the footer of this page. We will always handle your request transparently and keep you informed of the outcome.